I have a question about the CDS scheme
If you have a general question about the Container Deposit Scheme, you might find an answer in our Frequently Asked Questions.
I have a question about a specific refund point
Zone operators are responsible for managing specific refund points. Identify your zone and get in touch with your zone operator.
I need help with language or communication
We have a range of partners that can assist with language and communication and help you get in touch with CDS Vic.
Contact us
Complete this form and we’ll get back to you within 2 business days.
For all media enquiries regarding CDS Vic.
- Phone
- Staffed Hours
For general enquiries about CDS Vic
9am-5pm AEST, Monday – Sunday
Language and communication support
Translating and Interpreting Service
If you need an interpreter, please call TIS National and quote CDS Vic. For more information, visit the TIS website.
Customer Support Number: 1300 220 815
Help for people with hearing or speech difficulties
Contact CDS Vic through the National Relay Service (NRS). For more information, visit the NRS website.
Customer Support Number: 1800 555 660
